Last evening about 8pm, I received a call from Chris, a client of DCA. He told me his mother had passed away and the funeral was the next day. They had created a program electronically but someone had dropped the ball and they had no funeral program printed. I had him send the file to our print shop team who never hesitated and got to work. When I arrived at 8am this morning, the print shop was already printing their program. It was a complex job. I met Chris at 10a this morning and handed him the completed programs for the 11a funeral.
This evening Chris sent me this: “I have no words to thank you enough for even considering to help me with this. I am so thankful for the help DCA gave me. It was a huge stress relief. Thanks again.”
Chris M.’s story – Riverdale, MD
I wanted to take a minute and say how impressed I am with the DCA delivery team. In addition to being an absolute delight to work with, they were professional, polite and accommodating. It is so nice to experience their service and it is clear they are a true asset to your organization!
David M. – Bethesda, MD
I wanted to commend a service technician from your company on a job well done, and to share about my great service experience. Thank You.
Marissa A. – Glen Burnie, MD
“I have NEVER EVER heard a new customer be so happy with the decision to partner with DCA! Linda was blown away with every single person she dealt with at DCA. I wanted to mention the outstanding job Dan did on this account. He was absolutely crucial and as always was spot on with his support and making the customer comfortable.”
Jim F. – Tysons Corner, VA
The printer installation was seamless. The techs who delivered and set up the printers were great as was the IT support team. All three guys are a credit to DCA Imaging. They are smart, friendly, knowledgeable and efficient. Thanks for sending the A Team!
Peter H. – Washington D.C.
“I want to share that Eddie, your help desk guy is fantastic. He is most knowledgeable, patient and an ultimate professional.”
Barbara A. – Alexandria, VA
“I would like to tell you that your delivery team is the absolute best! They were swift, polite, helpful and above all they were professional. Your IT specialist was amazing as well. My past experience with IT support from other sources was horrid, but your IT specialist was a breath of fresh air.”
Bethlehem G. – Fairfax, VA